Experienced Residential HVAC Service Technician

Residential and Light Commercial HVAC Service Technician

Full-time Butler Heating & A/C employees are eligible for the following perks and benefits:

• Free healthcare plan with vision and dental insurance add-on options
• Competitive Paid Time Off
• IRA with up to 3% company match
• Partial Uniforms provided
• Tool loan and monthly tool allowance
• Company-provided vehicle, cell phone, and tablet
• Paid additional Continued Education Training available
• Additional bonus and overtime compensation provided during on-call and holiday rotation

Job Purpose:
Complete all daily assigned HVAC calls in a timely fashion with emphasis on customer service and efficiency. Identify and repair problems with customer specific equipment.

Duties:

• Provide repair, maintenance, and/or installation services for customers as needed.
• Maintain a cordial and professional relationship with all co-workers and customers.
• Maintain communication with the dispatcher and service manager throughout shift.
• Ensure all tasks performed are notated and attached to the corresponding call file and communicated with dispatcher.
• Maintain company-provided vehicle to policy standards.
• Communicate vehicle maintenance and truck stock needs with the warehouse manager as needed.
• Maintain and utilize all company-provided technology in a professional manner.
• Required on-call and holiday rotation.
• Ability to work independently while communicating with technical support as needed.
• Complete all required department and industry specific trainings.

Skills/Qualifications:

• Strong Customer Service with adherence to Core Values/Job Ownership.
• Ability to use positive language and clear communication.
• Ability to work independently while maintaining a team mentality.
• Ability to troubleshoot modern HVAC  systems pertaining to individual department standards.
• Possess 1-5 years industry field experience.
• EPA License required.
• Additional industry-specific certifications encouraged.